Do you offer delivery?
Yes, we offer a range of delivery options. Local delivery is available within the Vancouver Lower Mainland through a courier service. We also provide Canada-wide and US shipping for all our gift boxes. Additionally, we offer complimentary pickup from our office in White Rock. To arrange a pickup, please email us at hello@magnoliaboxes.com in advance, so we can ensure your order is ready at a convenient date and time.

When will my order be shipped?
For Ready-to-Send gifts, orders typically ship within 2-5 business days. If you need a rush order, please contact us at hello@magnoliaboxes.com before making your purchase. You may also choose to pick up your order from our White Rock office for added flexibility.
For bulk corporate gifts, please inquire about our current lead times, as these vary depending on order volume and customization requirements.

Do you offer local delivery for gift baskets?
Yes! Gift baskets, including our Pasta Night Basket, Slow Mornings Basket, and Spa Basket, are available for local delivery in the Vancouver Lower Mainland via our Local Courier option. For hand-delivered baskets within this region, please select "Local Courier" at checkout to ensure smooth processing.

Do you ship gift baskets outside of Vancouver and the US?
Absolutely! For non-local deliveries, we package our gift basket contents in premium magnetic-closure boxes, wicker boxes, or wooden boxes, depending on the basket style and shipping requirements.

Where can I leave special requests, such as preferred delivery dates?
You can include any special requests in the “Notes” section at checkout. We carefully review all customer notes and do our best to accommodate each request. For urgent or specific delivery requirements, we encourage you to contact us directly via email or phone.

Do you offer same-day delivery?
At this time, our fastest delivery option is next-day delivery for orders placed by 11 am PST. For next-day service, please let us know via email to ensure availability. Our standard processing time remains 2-5 business days, though this may vary during the holiday season due to increased order volumes.

Are your gift boxes and baskets customizable?
Yes! We are passionate about creating personalized gifting experiences. You can customize many of our gift boxes to meet your unique needs, and we offer options to include your company’s logo on our curated gifts. To learn more, please complete our custom inquiry form, and we’ll work with you to tailor a gift solution. For logo branding, email us at hello@magnoliaboxes.com for additional details.

Can you accommodate bulk orders?
Certainly! We specialize in creating high-quality, themed gift boxes for corporate clients, including real estate developers, banks, realtors, mortgage brokers, law firms, restaurants, and more. Our team is experienced in handling bulk orders and offers a range of customization options, including branded boxes, hang tags, and personalized products. For more information, please visit our Custom Services page, or complete our custom inquiry form.

Need additional assistance?
Our team at Magnolia Gift Boxes is dedicated to providing a seamless gifting experience. If you have further questions or unique requests, please don’t hesitate to reach out. We’re here to help!